Once you have had a chance to set up your Back Bubble, please give us a call to answer any questions you may have.
Our Toll-Free Hotline: 1-800-457-7246.
If The Back Bubble fails to relieve your pain, and we are unable to help you get the results you want over the phone, then we will be happy to provide you with a return number. Simply ship The Back Bubble back to us in the box in which it arrived, along with the return number for a full refund. The Back Bubble comes with a 30-day money-back guarantee! Please be sure to call us to keep us informed of your progress, we love to hear from our customers!
If you need to return your Back Bubble, then please make sure that the Back Bubble is clean and folded in the box with all of the parts included.
The Back Bubble is manufactured with the highest quality of materials. The Deluxe Model comes with a 3-year warranty on hardware and a 1-year warranty on soft goods. The Physician Model comes with a full 5-year warranty on hardware and a 3-year warranty on soft goods. Although repairs might need to happen, they are rare and easily resolved. Simply mail the damaged part to us and we will repair or replace the part immediately.